From Skeptic to Believer: One AniMate's Tale

Using an AniMated character at a meeting or an event can be a hard sell. It can be difficult for people to imagine how it's going to play out on screen. Will it be cheesy? Will people think it's a gag or a gimmick? What's the point?

This is not always the case, of course, but sometimes an AniMated character is like fireworks: a video or picture just doesn't do the concept justice. You have to be there.

We recently had a client whose advisers had seen an AniMate in practice. The client was skeptical, but the advisers--seeing the widespread success of the AniMate at the event they were at--insisted that she use an AniMate for there event.

The client was, to say the least, skeptical. She wasn't sure how it was going to work. The event included their best clients...what if it was embarrassing? She went so far as to inform us that she would be waiting in the ladies room during the opening monolog just in case everything bombed so badly that there was no hope for recovery.

We assured her that in 20 years of event experience, we have NEVER had an AniMated character fail to be a hit with the audience. Ever.

Why an AniMate works:
  • The AniMate is the voice of the audience; they get to express their questions, support, skepticism and inside humor.
  • The audience relates to the AniMate.  He/She IS the audience. 
  • It provides an unprecedented level of interaction at an event.
  • It keeps the audience engaged throughout the ENTIRE event (no matter how dry the other material can be) with both humor and content material.
  • It puts the audience in a positive emotional state and suspends their disbelief.
  • It's a new experience for the audience; it's not just meeting-as-usual.
  • They can introduce and interact with speakers; creating strong "what's in it for me" relevance for the audience.
  • They can reinforce the corporate brand.
  • They react to the presenters, the audience and the event LIVE--making the meeting an organic, interactive, changing thing.
  • AniMates can influence and persuade the audience in a subtle, covert way.
But an AniMate is never hokey or cheesy--because it mirrors the level of the audience, and our expert staff of writers have been navigating the AniMate waters for a long time. There's simply no room for cheesy when the humor comes out of the event, the people, and the content. An AniMate isn't a gag-reel or an interruption; it is a seamless, purposeful part of the event. Audiences adore the interaction and entertainment, and the event producers love the audience engagement and attention.

Now in the case of our skeptical client (as in every other case) their audience LOVED the AniMate. Not only did it receive anecdotal rave reviews, but in post-event surveys on a scale from 1-10 the AniMate was rated 10.2. Attendees had actually filled in extra boxes and raised their ratings to express their enthusiasm for the character and its impact on the event.

But that wasn't all. After the event, we received this letter from our skeptical client:

Well, I must take my licks – I have to admit that I was definitely short-sighted on what Live Spark would bring to our conference.  You guys were awesome, and were a vital part of the success of [Redacted Event Name].  After a few tense moments on Monday morning, when none of us were sure what the reaction would be, it took off – successful beyond what I think any of us imagined.  As I have de-briefed with various members, we’ve all agreed that it was, by far, our best conference on record.  There was something about the energy and engagement of both [redacted] members and clients alike.  And as I think about what [Redacted] said about starting the day in a positive frame of mind, I truly think this was the beauty of what Live Spark/[Character] brought – we started each day laughing, and then left the room charged up and ready to go.  The energy and positive feeling was truly different, and had a direct impact on the success of the conference.

I’m glad we took the time to really focus on the voice and persona of the animate – you really nailed it, and it was clear that you listened to us.  But it was also evident that you maintained your level of creativity and originality.  Thank you for all you did, and you can now list me as an official Live Spark convert!

Thanks again, and looking forward to 2013.

[Redacted]


We would say that the success of the AniMate speaks for itself, but the amazing, overwhelmingly positive feedback from our clients, the audience, and past clients is what *really* speaks.
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Case Study: Intel's Best Buy DSM Event



Intel/Best Buy DSM Event 
Craguns’ Resort, Brainerd, MN 
July 24, 2012

Our Task: 
Intel wanted a way to communicate three key initiatives to Best Buy District Managers within a 45-minute workshop. Since there were other vendors giving similar workshops throughout the day, they needed to make sure that their presentation cut through the noise and stood out. Since the District Managers are in a position of influence in stores, they also needed to make sure their messaging was memorable and “sticky” enough to take back to the stores.

 
Solution: 
Making a presentation into an engagement experience.

We divided the audience into teams and gave them each their own audience-response keypad. Using this keypad, they all played along in a game show (called the Intel Ultra Bowl). In addition to the game show, there was also a live, 3D, AniMated game show host tasked with emceeing the event, hosting the show, adding in humor, and interacting with the audience in real-time. The game show both reinforced and taught the content, and the event was structured so that additional information from Intel experts was placed at key moments of peak attention within the game.
 
Results: 
The audience remained engaged throughout the entire presentation, and their delight and participation in the event was evident in their rave reviews. The buzz created by the workshop lasted long after the event was over. 

According to Intel client:

“The Best Buy folks are still talking about the event even today [3 days post-show],” and “One word: AWESOME! The feedback has been great!”

According to Best Buy:

“I heard GLOWING comments about the Intel Breakout…Thanks for putting together a great experience for our employees.”
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